Thirteen Behaviors that Build Trust in Relationships


Building trust is a process of modeling behavior shared vision and repeating messaging

Building trust is a process of modeling behavior, a shared vision and repeating messaging

What behaviors build trust in relationships?

Think about a time you were part of a really effective team that excelled at pulling together to achieve a shared outcome. What were the attributes that made it successful?

Research shows that teams who collaborate to attain a common end goal are usually high in trust. Success often relies on a group with a sense of shared values, vision and purpose. When all stakeholders are given opportunities to have input, they are inspired to build something together, so as to change leaders, how do we work to create a culture of trust? Recently I read Stephen Covey’s book called; “The Speed of Trust,” which looks at trust from three perspectives.

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A Random Act of Kindness for Wordless Wednesday


When was the last time someone reached out to you and performed a random act of kindness? I was pleasantly surprised when a complete stranger recently did something thoughtful for me just when I needed it most. As a result of her good-hearted deed, I plan to honor her by paying it forward.

WholeHeartedThankYou

As thought leaders, we sometimes forget the view, taking a moment to acknowledge the people around us via random acts of kindness can go a long way. We get so caught up in our calendars, goals, and tasks and only see the road ahead. But when we slow down a little to enjoy, pleasant surprises seem to come out of the woodwork.

The Martin Luther King Jr. Holiday, this past Monday, has been deemed a day to encourage making a difference in communities. As I wrote in a previous post called: Servant Leadership: Facts about Dr. Martin Luther King Jr., Dr. King was a strong proponent of servant leadership, so whether or not you took action this week, I would like to propose a challenge.

What can you do to make a difference for someone this week? Please make the effort, then come back here and share your story below. I’d like to hear what you did, the response you got and how it made you feel. I look forward to hearing from you.

Day 18: TED Video Brené Brown: Listening to Shame


Owning our story and loving ourselves through that process is the BRAVEST thing we will ever do”                                                               Brené Brown, from The Gifts of Imperfection

Shame, everybody has it, no one wants to talk about it. Perhaps that is because if we name it, it can’t exist, or many of us don’t know how to engage in the discourse because we never saw the dialogue modeled in our own family systems.

But the consequences of not having the conversation neglect our opportunities for healthier living and leadership. I’m not suggesting that we all pull out our chairs for full-blown kumbayah sessions in professional settings, but rather that we take some time to understand its dynamics. If a negative emotion such as shame inspires us to do something different, that means we take the emotional risk, which takes courage. Wouldn’t it make sense that part of being authentic leaders mean we acknowledge our own fallibility and show compassion when we observe it in others? What would the effect be if we had more conversations about times we witnessed someone share stories about overcoming shame? It seems to me that it could be a tool with the power to teach some mighty potent lessons.

I will never forget the knot in my stomach the first time I went to hit the publish button on a blog post that made me so transparent I almost didn’t listen to my gut. But in the midst of my own uncertainty, I chose to do it because like you, we all have stories to tell and when we give, we get.

Our experiences about adversity have the power to plants seeds of courage and hope. Because I chose to hit that submission button, the person who inspired the story thanked me and shared no one had ever acknowledged her experience in that manner. She had no idea what she endured could have been thought of in such a dignified way. Now that was a GIFT.

As Brené Brown demonstrates brilliantly in the TED video below, compassion is the antidote or shame. It’s a powerful message. What do you think about it? Please share your thoughts below.

Three things I am grateful for today:

  1. Those who have had the fortitude to be vulnerable and share their stories so I could learn more about myself
  2. Brené’s message that vulnerability is not weakness, it is the birthplace of innovation, creativity, and change and that it is the most accurate measurement of courage
  3. Her statement that empathy and compassion are the antidote to shame

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Personal Courage and Growth is a Choice………..


How many times do we allow negative self talk to be in control when life is so full of empowerment choices? When we are hard on ourselves it is an especially important time to break the pattern because we can. We get to give ourselves permission to learn, recycle and reinvent!

Courage takes guts and is about doing whatever it takes to find a place of peace and serenity. It is about facing the things in life that are hard and walking through them no matter what challenges present themselves. It takes an awful lot of humility to face our flaws, but acknowledgment is the first step to healing.

Years ago I was at a personal growth seminar by a local author by the name of Earnie Larson. I was saddened to hear of his passing in January of 2011. He changed the lives of many people and the quote from him I will always carry with me. “What we learn, we practice. What we practice, we become. What we become has consequences.” That statement was about change and teaching ourselves new behaviors.

When we hear the saying that people don’t change it drives me crazy because guess what?

Change —- Is —- Constant.    

It is the way people try not to transform and grow that is crazy. How easily we forget that fear can be healthy if it motivates us to do something differently. It is how we experience adjustments in our lives and what we do with that information that matters. Personal courage and growth is a choice, so what are you waiting for?

Greatness requires simplicity. Get out there and make it happen because you can.

What does having courage mean to you?

Digital Media and Society – World Economic Forum


Update: The original video from the Sony Conferebelow was pulled. As a result, I am sharing a Trailer for the ‘Digital Media & Society Report’ released during the World Economic Forum’s Annual Meeting 2016 in Davos. For more information, please visit the World Economic Forum website.

What is Digital Media?

Sony played the video below at an executive conference in 2009. It is extremely thought-provoking and demonstrates how social media and technology is changing the way we think, learn, communicate, so much more.

How did I end up here?


In the face of uncertainty, I do my best to begin from a place of gratitude. As I began setting up this blog I found myself thinking, “How in the world did I end up here?”  It’s because of the one thing in life that is constant. Change. For many years I worked in roles that included marketing, communications, program management, project management, training and leadership development in the financial services industry. I learned the value of getting the right message, to the right people, at the right time, through the right medium. I am grateful for the many gifts those experiences gave, the lessons it has taught and the lessons it continues to teach me.

In corporate America, I faced something not that much different than most. My position was eliminated due to a restructure. Over the past year, I have been trying to figure out what is next. What I am supposed to be learning?  What direction should I take? Do me a favor, if you get the memo, be sure to send it to me.

I graduated from college with a BA with a double major in business management and communications from The University of St. Thomas. Recently, I found myself back at school where I received my mini-masters in Project Management which is recognized by the Project Management Institute.  I think it is so interesting that for over 15 years of my career I worked on and led so many projects, yet wound up getting a degree in PM. I am better for having it.

These days, it can be so easy for us to take communication for granted. In these troubled economic times we are seeing the explosion of social networks like Twitter, Facebook, LinkedIn. It is changing the way we talk to one another, the way we interact with business and how corporate America is sending their brand messaging. My career is a toolbox and with each new beginning, I find and create tools to add to that box. Here is where I will share information about those tools and lessons I have learned. Thanks for coming with me on this journey. I look forward to staying connected.